Author: parsecSubject: RAIDXpert2 - License Level 0; Windows 10
Posted: 13 Sep 2017 at 11:44am
Did you run the RAIDXpert2 installation program on the OS/C: drive? Did you run it by right clicking and choosing Run as administrator?
An
AM4 Ryzen board has two SATA/RAID controllers, and both of them must be set to RAID mode in order for RAIDXpert2 to work, according to its manual, and given my use of RAIDXpert2.
One is in the standard Storage Configuration screen, the other is Advanced\AMD CBS\Promontory Common options. Your second RAID controller will probably be in a different screen, since the chipset is different, and I cannot tell from the manual which screen it is.
My board also has a third SATA controller setting, which actually does not apply to it, in the FCH Common Options screen. If your board's eight AMD SATA ports are provided just by the CPU and main chipset SATA controller, you'll only need to enable RAID in those two.
Check Device Manager, open the Storage Controllers entry. You should see at least four entries for the AMD RAID controller. I have two for AMD-RAID Bottom Device, and two for AMD-RAID Controller (storport). One of each entry for one controller.
I had to manually install the AMD RAID driver for one of the RAID controllers, the AMD Chipset installer 17.10 did not do it, at least not for AM4/Ryzen. You can try the 17.30 chipset version from AMD, which I found after I updated the driver manually. That would be the
SATA Floppy Image ver:8.2.0.24 (believe it or not) from your board's download page. I installed this driver via the Update driver option of the controller's DM Properties.
AMD 17.30 Chipset driver:
http://support.amd.com/en-us/download/chipset?os=Windows%2010%20-%2064
If you find one or more AMD RAID Controller DM entries under a different entry, then it is missing it's driver. Windows 10 does not have that driver built in.
Having both RAID controllers set to RAID is required for RAIDXpert2, as well as the AMD RAID driver being installed for both controllers. If that does not help you, let us know. AMD RAID is a bit finicky to work with, but it does work.